AT YOUR PACE
A helping hand.
New around here? Button doing something unexpected? Let’s figure it out together.
ASK AWAY
Contact support
Big question or tiny snag, you’re welcome to ask. Tell us what happened and which step you were on so we can help.
No sign-in is needed. Your request is saved here with a reference number, and the team can reply by email.
Keep your password, login codes, and wallet keys private. Support will never ask for them.
Getting comfortable here
- Create your membership. Choose the name you’d like us to use and create a password. You can join without an invitation when membership is open.
- Verify your details. Confirm your email from your profile. Use “Text me a code” to verify your phone if you choose to receive texts.
- Prepare your wallet. Visit My wallet to create your personal MAZA receiving address.
Meet MAZA
What is MAZA?
MAZA is a cryptocurrency transferred on its own network. Your wallet shows MAZA, and any dollar equivalent is an estimate based on the available exchange rate.
What is a receiving address?
It’s the destination someone uses to send you MAZA. You can share your receiving address or its QR code. Never send another kind of cryptocurrency to it.
Why is my payment still pending?
The network confirms transactions over time. MAZA becomes available when the required confirmations are reached. A transfer sent to the network is not the same as a fully confirmed transfer.
Can I undo a send?
A broadcast network transfer cannot be recalled. Check the receiving address, amount, and fee on the review screen before confirming with your password.
Gifts / Spirit
The Gifts / Spirit button offers 10 MAZA from the community gift reserve when available. The limit is one claim per member every 24 hours. No game or purchase is required. Verify your membership and prepare your receiving address first.
Read about our global, interstellar high five →
USD → MAZA
Start with a quote. It shows the dollar amount, included service fee, MAZA amount, and expiry time. If purchases are open, continue to Square’s payment page. Purchases and daily gifts share the community gift reserve. The quote page shows how much MAZA is currently available after pending commitments and fees. We verify payment before processing MAZA delivery to your Auntie wallet. An expired or unmatched payment goes to the community desk for review. A return to the site alone does not mean payment succeeded.
Say SKODEN
Text GNP SKODEN to +18444177378 for a welcome and a link to get started. Text GNP HELP for help or STOP to unsubscribe. This number is shared with 313.cash / Pinball. STOP stops messages from the shared number; text START by itself to restore them. The GNP prefix directs your welcome and help messages to Auntie & Uncle. Message and data rates may apply. We will never ask for your password or wallet key by text.
Speak to a person
Use our support form to tell us which step failed. Keep your reference number; you do not need Telegram or a text message to ask for help.